Last updated: September 25, 2025
Company: The Vault Cycle Club Ltd.
Service: Vault on Demand [the online streaming platform]
By using Vault on Demand, you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 16 years old. If you are under the age of majority in your province, you confirm you have parent or guardian permission.
Create an account with a valid email. You are responsible for all activity on your account and for keeping your password secure.
Keep your contact information current so we can reach you about billing, service updates, or support.
Subscriptions are billed in CAD and renew automatically at the chosen interval until you cancel.
Prices may change. If they do, we will notify you in advance and the change will apply on your next renewal.
Taxes, including GST and applicable provincial taxes, are added where required by law.
Payment is processed by our secure third party provider. We do not store full card details.
We offer a 7 for eligible new members. When your trial ends, paid billing begins unless you cancel before the trial expires.
Trials cannot be paused, extended, or transferred.
Cancel anytime from Account → Manage Membership. Cancellation applies to the next billing period.
All charges are non refundable, including recurring charges. You keep access until the end of your current paid period.
If you subscribed via Apple App Store or Google Play, manage or cancel directly in your device subscriptions.
Memberships are personal and non transferable. Sharing logins outside your household, rebroadcasting, recording, copying, or uploading Vault content is not permitted.
Be respectful. Harassment, hate, or abusive behaviour may result in removal without refund.
Do not attempt to bypass security, scrape content, or use automated access tools without written permission.
All classes, videos, artwork, logos, text, and related materials are owned by The Vault Cycle Club Ltd., or our licensors.
We grant you a limited, revocable licence to stream our content for personal, non commercial use during an active membership. No other rights are granted.
Video quality depends on your device, browser, and internet connection. We do not guarantee uninterrupted or error free access.
We may add, change, or remove classes, features, or menus over time. We may suspend or terminate access for breach of these Terms.
We use trusted providers [for example, video hosting, payment processing, analytics] to operate Vault on Demand. Your use of those services may be subject to their terms and privacy practices.
Use of the Service is at your own risk. Content may include fitness, mobility, and training guidance. Always consult a professional if you have health concerns.
The Service is provided "as is" and "as available," without warranties of any kind, to the fullest extent permitted by law.
To the maximum extent permitted by law, The Vault Cycle Club Ltd. is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits or data.
Our total liability for any claim is limited to the amount you paid to us for the Service during the 12 months before the claim arose.
You agree to indemnify and hold The Vault Cycle Club Ltd., and our team and partners, harmless from claims arising from your misuse of the Service or breach of these Terms.
These Terms are governed by the laws of the Province of Manitoba and the laws of Canada applicable therein.
Disputes will be brought exclusively in the courts of Manitoba, Canada, unless a different forum is required by consumer protection law.
You and Vault agree to first try to resolve any issue informally by contacting contact@vaultclub.ca.
Your privacy matters. See the Privacy Policy below for how we collect, use, and protect your information.
By using the Service, you consent to our processing of your personal information as described in our Privacy Policy.
The Vault Cycle Club Ltd.
655 Sterling Lyon Pkwy, Unit 5, Winnipeg, MB R3P 1J9
Support: contact@vaultclub.ca